Contact Us Shuttle Bus
If you are looking for the best and easiest way to reach us, you are in the right place. Welcome to our official Contact Us Shuttle Bus page — the dedicated communication hub for all travelers using our Nairobi–Arusha–Moshi shuttle services, airport transfers, private transfers, bus hire, and car hire solutions across Kenya and Tanzania. We are always available, always responsive, and always ready to support you 24/7.
Whether you need help with booking, schedules, transfers, luggage, payments, private travel arrangements, or general inquiries, our team is here to guide you every step of the way. Your journey matters to us, and your experience starts the moment you reach out.
We Are Here for You – Anytime You Need Us
Our shuttle service operates 365 days a year, ensuring that travelers can reach us anytime through phone, WhatsApp, email, or by visiting any of our physical offices in Nairobi, Arusha, and Moshi.
We pride ourselves on giving quick, friendly, and professional responses — because excellent communication is the first step toward excellent travel.
Whether you’re booking a shared shuttle, arranging a private transfer from JKIA, securing a cross-border service, or simply clarifying something about your trip, our team will support you in real time.
Your comfort and confidence are our priority, and that’s why this Contact Us Shuttle Bus page exists — to make your communication with us easy, smooth, and stress-free.
Our Physical Offices
We believe in transparency and accessibility. That’s why our company maintains visible, operational offices in the major cities served by our transfers. You can walk in anytime.
Nairobi Booking Office – Parkside Hotel, Monrovia Street
Location:
Parkside Hotel, Opp. Jeevanjee Gardens (Ground Floor)
Nairobi, Kenya
Contact Numbers:
Tel: +254 727 377 771
Cel: +254 777 867 766
Mob: +254 710 354 845
Cel: +254 798 051 166
Our Nairobi office serves as the central coordination point for Nairobi Arusha Shuttles, Nairobi Arusha Moshi routes, airport transfers, private transfers, and bus hire services. It is easily accessible in the heart of the city.
Location:
Impala Shuttle Office, Near Impala Roundabout
Arusha – Tanzania
Contact Numbers:
Tel: +255 769 333 105
Tel: +257 747 733 311
Mob: +255 768 331 222
Mob: +255 768 069 222
Our Arusha office handles all Arusha Nairobi shuttles, Arusha airport transfers, Moshi connections, and private car services across Northern Tanzania. Travelers can easily find us near Pablo Picasso Restaurant or Kijenge Supermarket — a well-known landmark.
Moshi Booking Office – Opposite KNCU Building
Location:
Opp. KNCU Building
Moshi – Tanzania
Contact Numbers:
Tel: +255 769 333 105
Tel: +257 747 733 311
Mob: +255 768 331 222
Mob: +255 768 069 222
The Moshi office is perfect for travelers heading to or from Kilimanjaro region, whether connecting to Nairobi, Arusha, JRO Airport, or the popular Marangu and Himo areas.
We Are Always Open — 24/7 Support
Our team understands that travel never stops — flights arrive late, safari tours start early, and border travel often runs on tight schedules. That’s why our Contact Us Shuttle Bus platform is active all day, every day.
You can call, text, or WhatsApp us anytime, even during holidays. We respond immediately.
Whether you need urgent support or advance booking, you are guaranteed a fast, friendly reply.
Travel Tips
- Arrive 30 minutes before departure time.
- Keep your passport and travel documents ready for the Namanga border.
- Maximum border clearance time: 20 minutes.
- Ticket is valid only for the indicated date and time.
- Open tickets are valid for up to 3 months.
- Tickets are non-refundable and non-transferable.
How to Book Your Private Shuttle
Booking your trip with Nairobi Arusha Shuttle Bus is quick, secure, and flexible. Whether you’re in Kenya or Tanzania, we make it easy to reserve your seat or private vehicle in just a few steps:
Step 1: Choose Your Route
Select your preferred route — we operate daily between Nairobi, Namanga, Arusha, and Moshi, with convenient departure times in the morning and afternoon.
Step 2: Select Your Vehicle
Choose the vehicle that best suits your needs:
Private Shuttles (Toyota Alphard, Hiace Vans, Safari Land Cruisers)
Shared Daily Shuttles for budget travelers
Executive and Corporate Transfers for business groups
Select your preferred route — we operate daily between Nairobi, Namanga, Arusha, and Moshi, with convenient departure times in the morning and afternoon.
Step 3: Book Online or Call Us
You can reserve your seat directly through our online booking form, or contact our offices via phone, WhatsApp, or email to confirm your travel details.
Step 4: Make Your Payment
We accept multiple payment options for convenience:
🇰🇪 M-Pesa Buy Goods: Till No. 5360781
🇹🇿 Vodacom Buy Goods: 35983235
💵 Cash Payments: Accepted at all our offices (Nairobi, Arusha, Moshi)
Once payment is confirmed, your ticket (printed or digital) will be issued immediately.
Step 5: Travel with Confidence
Select your preferred route — we operate daily between Nairobi, Namanga, Arusha, and Moshi, with convenient departure times in the morning and afternoon.
💡 Pro Tip:
If you can’t make it to our office, simply book online and show your ticket on the day of travel — it’s that easy!
Supported Payment providers
Call Us Anytime – Your Journey Begins Here
If you’re ready to book your next journey or have any questions, we’re right here for you. Contact us now via phone, WhatsApp, or in person at any of our offices.
Your comfort, safety, and satisfaction come first — always.
Contact Nairobi Arusha Shuttle Bus
We’d love to hear from you! Whether you’re booking a private shuttle, sending a parcel, or need car hire services across Kenya and Tanzania, our team is ready to assist. Reach out to us today for reservations, route inquiries, or customer support.
🏢 Our Offices
🇰🇪 Nairobi Office
📍 Inside Parkside Hotel, Monrovia Street, opposite Jeevanjee Gardens
📞 +254 777 867 766 / +254 710 354 845 / +254 727 377 771 / +254 798 051 166 / +254 707 945 599
🇹🇿 Arusha Office
📍 BRAC Headquarters, Simeon Road, near Roundabout
🇹🇿 Moshi Office
Operating Hours
Monday – Sunday: 6:00 AM – 7:00 PM
Public Holidays: Open (limited hours)
Frequently Asked Questions
How do I contact your shuttle offices?
You can reach us via phone, WhatsApp, or walk into our Nairobi, Arusha, or Moshi offices. All contacts are listed above.
Are you open every day?
Yes, we operate 24 hours a day, seven days a week, including public holidays.
Can I book a shuttle through WhatsApp?
Absolutely. Simply send your travel details, and we will guide you step-by-step.Yes, we operate 24 hours a day, seven days a week, including public holidays.
Do you offer airport pick-ups at night?
Yes, we provide 24/7 airport transfers at JKIA, Wilson, JRO, and Arusha Airport.
Do you offer airport pick-ups at night?
Yes, we provide 24/7 airport transfers at JKIA, Wilson, JRO, and Arusha Airport.
What if I want a private transfer at my own time?
Private transfers are available anytime at a premium price. Contact us to confirm availability.
Can I change or cancel my booking by contacting you?
Yes, schedule changes can be made by phone or WhatsApp, depending on availability.
Do you help with Namanga border queries?
Yes, schedule changes can be made by phone or WhatsApp, depending on availability.